Personal Information Protection

Personal Information Protection

Shinko Shoji Co., Ltd. (Hereinafter referred to as the "Company") believes that handling personal information on our customers correctly is the fundamental of its business activities and also its social responsibilities upon developing and providing products, software and services including electronics products, primarily electronic devices. Therefore, the Company will promote the initiatives as listed below.

1. Uniformed intention for the protection of personal information
The Company will educate all departments, officers and employees to ensure that they understand the importance of protection of personal information and also to ensure the safety and reliability, and strive to comply with the "Compliance Program".
2. Strengthening personal information protection measures
The Company will endeavor to eliminate any possibility of personal information being accumulated and used in a dispersed form, and improve the framework for proper collection, use and provision of personal information, at the same time preventing and correcting unauthorized access to, loss, destruction, tampering of personal information.
3. Compliance with laws, regulations and norms concerning personal information protection
The Company will comply with laws and regulations concerning the protection of personal information as well as ordinances, norms, guidelines, etc. on personal information protection enforced by administrative organizations when conducting its businesses.
4. Promotion of personal information protection activities on an ongoing basis
The Company will review the "Compliance Program" on a regular basis so that it could voluntarily take appropriate measures to protect personal information, and strive for continuous improvement.

April 1, 2013
Tatsuya Ogawa
President, Shinko Shoji

Handling of Customer Information

Based on the Act Concerning the Protection of Personal Information, the Company will "Publish" the following matters.

1. Purpose of using personal information and provision of personal information to third parties
2. “Personal data in possession”
3. Procedures to respond to "Request for Disclosure and Other Actions"
4. Personal information liaison

1. Purpose of using personal information and provision of personal information to third parties

When customers provide the Company with their personal information in writing, by email, or on the Company website, the Company will always indicate the purpose of use each time. When the Company collects personal information directly or indirectly in other methods, the Company will handle such personal information to the extent necessary for achieving the following purpose of use. When the Company notifies or announces the purpose of use individually, such personal information will be used in accordance with such purpose.

(1) Purpose of Use
In respect of our products

1) To provide information on products or services and advertisements, etc.
2) For proposal and sales of products and services
3) To provide information on various events, such as campaigns, seminars, exhibitions
4) To provide information on the sales and service support team
5) For research and analysis to develop and provide better products and services
6) To provide maintenance and support
7) For communication, cooperation and negotiation with customers and partners, performance of contracts and request for performance of contract

(2) Provision of personal information to third parties
The Company will not provide personal information of a customer to a third party without prior consent of the customer, except when it falls under each of the following items.

1) When disclosure or provision is required by laws, regulations, and the like.
2) In cases where disclosure is necessary for the protection of one’s life, body or property, and it is difficult to obtain the consent of the customer.
3) In cases where it is particularly necessary to improve public health or promote healthy development of children, and it is difficult to obtain the consent of the customer.
4) In cases where it is necessary for the Company to cooperate with government agencies or local governments or those entrusted thereby in performing clerical work prescribed by laws and regulations, and there is a risk of interfering with such clerical work by obtaining the consent of the customer.
5) In cases where all or part of personal information is disclosed or provided to a third party (cooperating companies, affiliated companies and outsourcing companies etc.) to the extent necessary for them to achieve the purpose of use listed above.
6) When personal information is provided following the succession of business due to a merger or other reasons

2. Personal data in possession

Regarding "Personal data in possession", the Company shall maintain the following matters to be readily accessible to the person of personal data in possession.

(1) Name of company that handles personal information
Shinko Shoji Co., Ltd.

(2) Purpose of Use
In respect of our products
 1) To provide information on products or services and advertisements, etc.
 2) To propose and sell products and services
 3) To provide information on various events, such as campaigns, seminars, exhibitions
 4) To provide information on the sales and service support team
 5) For research and analysis for the development and provision of better products and services
 6) To provide maintenance and support
 7) For communication, cooperation and negotiation with customers and partners, performance of contracts and request for performance of contract

3. Procedures to respond to "Request for Disclosure and Other Actions".

The Company responds to requests for disclosure, change, suspension of use, etc. of “personal information in possession” from the person of personal information or his/her representative.

(1) Particulars of personal data in possession those are subject to disclosure request
□Name □Company Name (Organization) □Department □Company (Organization) Address
□Job Title □Department Phone Number □Company (Organization) Mobile Phone Number
□Company/Department Fax Number □Company (Organization) Email Address □Age □Gender
□Date of Birth □Home Address □House Phone Number □Personally-owned Mobile Phone Number
□House Fax Number □Personal Email Address

(2) To Request for Disclosure and Other Actions
To Request for Disclosure and Other Actions,
 1) Print out a format of "Request for Disclosure and Other Actions" as provided below, and complete the form with your seal on it.
 2) Enclose a document for identity verification and mail it to the following address by "Simple registered mail". (Postage to be borne by the requester)

Art Village Osaki Central Tower 13th Floor, 2-2, Kami Osaki 1-chome,
Shinagawa-cu, Tokyo 141-8540
Shinko Shoji Co., Ltd. General Affairs Department in charge of “Request for Disclosure and Other Actions”

Form of Request for Disclosure and Other Actions(PDF:37K)
*Japanese text only.

(3) Fees for requesting disclosure and its collection method
540 yen per application
Please enclose a return envelope with a postal stamp of 540 yen affixed on it together with the request form.

4. Personal Information Liaison

For inquiries concerning personal information, please contact the following department.

Shinko Shoji General Administration Department Personal information protection liaison
Phone number 03-6361-8065

Service Hours: Monday to Friday 9: 00 ~ 17: 20
(Except Year End and New Year holidays, national holidays, and holidays the Company specifies separately)

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